Payment Policy
At OUTFASH, we are committed to providing a secure, convenient, and seamless checkout experience for our global customers. This Payment Policy outlines the payment methods we accept and how your transactions are processed.
1. Accepted Payment Methods
To ensure the highest level of security and fraud protection, all payments on outfash.com are exclusively processed through PayPal.
Through our PayPal integration, you can securely pay for your order using the following methods:
- PayPal Account Balance: If you have an active PayPal account, you can log in and complete your purchase instantly.
- Major Credit and Debit Cards: You can pay using major credit or debit cards (Visa, MasterCard, American Express, Discover, etc.) directly through the PayPal gateway.
2. Paying Without a PayPal Account (Guest Checkout)
You do not need to create a PayPal account to purchase from our store. If you wish to pay with your credit or debit card without creating an account, simply select the "Pay with Debit or Credit Card" or "Checkout as Guest" option on the PayPal login screen during the checkout process.
3. Payment Security & Data Protection
Your security is our top priority. By using PayPal as our exclusive payment processor, we ensure that your sensitive financial data is protected by industry-leading encryption.
- No Data Storage: OUTFASH does not collect, capture, or store your credit card numbers or bank account information on our servers.
- SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure that your connection is fully encrypted before you are redirected to PayPal's secure servers to complete your transaction.
4. Currency & Conversion Rates
All prices listed on outfash.com are displayed and processed in US Dollars (USD) unless explicitly stated otherwise. If your bank account or credit card is denominated in a different local currency, your bank or PayPal will automatically handle the currency conversion at the time of the transaction based on their current exchange rates. Please note that your bank may charge a foreign transaction fee, for which OUTFASH is not responsible.
5. Order Verification & Fraud Prevention
To protect our customers and our business from fraudulent activity, all transactions are subject to verification. We reserve the right to cancel or delay an order if the billing information provided does not match the information on file with your bank or PayPal, or if the transaction triggers our fraud prevention flags. If this occurs, our support team will contact you to verify your purchase.
6. Payment Issues
If your payment is declined or you experience errors during the checkout process:
- Please double-check that your billing address matches the address associated with your credit card or PayPal account.
- Ensure that your card has sufficient funds and has not expired.
- If the issue persists, please contact PayPal Support or your card-issuing bank for further assistance, as we do not have visibility into the reasons for declined transactions on their end.
Contact Information
If you have any questions or concerns regarding our payment process, please reach out to our billing support team:
Email: support@outfash.com
Operating Hours: Monday - Friday (09:00 AM - 05:00 PM GMT+7)